Virtual, hybrid and in-person scientific meetings, medical education and leadership programs for life sciences.
Advisory boards, investigator meetings, congress activity, accredited HCP education, leadership and capability programs and internal campaigns for pharma, biotech and healthcare organizations.
We design the experience, run the room, build the capability that follows, and evidence whether anything actually changed — inside the compliance framework you already work to.
A track record of delivering engaging events and state-of-the-art learning in life sciences.
Advisory boards under MLR review. Investigator meetings scaled across regions. Capability programs for three thousand people. We work with pharma, biotech and healthcare organizations to engage their people in events and learning that span time and distance.
Evidence
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Clinical development
Four Phase 3 studies, one investigator platform
40 countries engaged through one platform in a critical protocol change
- Investigators engaged
- 2,000+
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Capability at scale
A 3,000-person global capability program
Learning Technologies Gold, Best Blended Learning
- Completion rate
- 98%
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Internal communications
An organization-wide digital awareness program
Over 75% of the organization actively engaged
- Employees reached
- 120,000
What we do
Built around the needs of life sciences.
We deliver end-to-end experiences shaped around how medical, clinical, commercial and corporate teams in this industry actually work.
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Medical Affairs · R&D & Clinical
Scientific Meetings & Advisory Boards
Advisory boards, investigator meetings, steering committees and congress activity designed to surface insights.
Explore about Scientific Meetings & Advisory Boards -
Medical Affairs · Commercial & Launch
Medical Education & HCP Engagement
Accredited programs, always-on education hubs, congress symposia and field medical capability designed around what a clinician’s week actually looks like.
Explore about Medical Education & HCP Engagement -
Commercial & Launch · Comms & HR
Leadership & Executive Events
Global summits, franchise and cycle meetings, kick-offs and town halls designed to align decision-makers as well as inform them.
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Medical Affairs · R&D & Clinical · Comms & HR
Operating Model & AI Adoption
Drive transformation at scale. Medical Affairs and R&D operating model implementation, AI adoption and post-merger integration.
Explore about Operating Model & AI Adoption -
Comms & HR · Medical Affairs
Communications & Engagement
Internal communications that drive real engagement. Multi-media campaigns, culture moments, values work and scientific storytelling delivered at scale.
Explore about Communications & Engagement -
Comms & HR · Commercial & Launch · Medical Affairs
Leadership & Capability
Leadership programs run as repeat cohorts, function academies for medical, commercial and enabling teams, and onboarding that scales across roles, countries and languages.
Explore about Leadership & Capability
Who we work with
Find the version of this that fits your team.
Medical Affairs
Advisory boards, congress, field medical capability and an operating model that keeps moving — while the evidence base, the therapy area and the team all change underneath you.
R&D & Clinical Development
Investigator engagement, protocol alignment and study team collaboration — across sites, sponsors, time zones, and a protocol that just changed.
Commercial & Launch
Franchise and cycle meetings, launch readiness and brand team alignment — in the twelve months where being three weeks late costs more than being slightly wrong.
Corporate Communications & HR
Internal campaigns, values and culture, leadership programs and the long middle of an operating model change — across research, manufacturing, commercial and every function that supports them.
How we work
Before, during and beyond the experience.
Before
Question architecture, pre-read, and materials. Attendees are ready to hit the ground running before the experience begins.
During
Facilitation that produces decisions and alignment. Insights are captured as they arise and the output is ready before the experience ends.
Beyond
The environment stays open, the commitments have owners, the capability keeps building and the reporting answers what changed rather than who attended.
Working in a regulated sector
We know what MLR, transparency reporting and a locked-down data environment mean.
Compliance is a design input for us, not a review at the end.
Material review
Content built to survive MLR rather than to be rescued by it — version control, approval states and a clear audit trail of what a participant actually saw.
HCP engagement and transparency
Participation, consent and transfer-of-value records captured in a form your transparency reporting can use, not reconstructed from a delegate list afterwards.
Data handling and residency
ISO/IEC 27001 certified, GDPR-compliant by design, with access control per audience and defined retention rather than a shared drive.
Accessibility and inclusion
Designed so participation does not depend on perfect eyesight, a fast connection or a first language of English.
Powered by SmartLab
One branded, ISO/IEC 27001 certified environment for engaging participants before, during, and after the event, program, or experience. Supports face-to-face, hybrid or online delivery.
Built-in analytics, with optional SmartLab AI, supercharge reporting to track engagement, participation and ROI providing data that goes beyond vanity metrics.
Branded and bespoke
Immersive fully branded environments that reflect your science and brand.
Compliant by design
Controlled content, version control and audit trails as a design input, not a review at the end.
Connected
Congress, education and engagement in one place rather than four tools that do not speak to each other.
Evidenced
Engagement and outcomes you can report when procurement, compliance or the board asks.
Explore case studies
All life sciences work-
Life Sciences
Phase 3 investigator platform
A centralized hub unifying investigators across four associated respiratory studies, built to absorb a critical protocol change without losing a site.
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Life Sciences
Medical leadership program
A five-month blended journey for medical associates, built around real business challenges, with a satisfaction rate of nearly 100%.
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Communications & Engagement
Digital Awareness Hub
A compelling learning solution to enable a leading pharmaceutical organization to engage its workforce in making the shift to digital
SmartLab helped raise engagement and ensured every participant did the cascade at a 100% completion rate.
Let's talk about what you're planning.
Whether you're preparing an advisory board, a global launch, a leadership event or a capability program, we can help you design and deliver an experience that engages people and creates lasting impact.
Start a conversation