
Virtual, hybrid and in-person meetings, events and programs for life sciences.
We plan, manage and deliver advisory boards, investigator meetings, congresses, summits, HCP engagement and leadership programs for pharma, biotech and healthcare organizations — from registration and delegate communications to supplier coordination, production, facilitation and follow-up.
What we run
A track record of delivering engaging events and state-of-the-art learning in the pharmaceutical and life sciences industries.
Advisory boards through to congresses and capability programs and much more, all built bespoke for pharma, biotech and healthcare organizations.
-
Advisory boards
Expert input captured against the questions the board was convened to answer.
-
Investigator meetings
Study teams and sites aligned on the protocol, across countries and time zones.
-
Congresses and summits
Symposia, satellite sessions and standalone meetings.
-
HCP engagement and training
Accredited education and always-on hubs built around a clinician’s week.
-
Leadership and capability programs
Strategic leadership journeys and capability building, run as repeat cohorts.
-
Brand launches
Launch readiness and brand team alignment, from first cycle to market.
-
Cycle meetings
Franchise and cycle meetings that align field teams around the brief.
-
Scientific exchange
Structured exchange between medical teams and the experts they work with.
End to end
Event design, production and delivery.
Our expert global meetings and events team operates always in line with client and participant compliance frameworks to deliver successful, highly impactful meetings, events and programs across the world.
-
Registration and delegate communications
Invitations, registration, joining instructions and everything a delegate needs before the day.
-
Venue and supplier coordination
Venues, production partners and suppliers appointed, briefed and managed as one.
-
Lead, process and technical facilitation
The right people to lead the conversation, guide the process, and keep the technology running smoothly.
-
Post-meeting production
Outputs, recordings and follow-up produced and released after the meeting.
Evidence
-
Clinical development
Four Phase 3 studies, one investigator platform
40 countries engaged through one platform in a critical protocol change
- Investigators engaged
- 2,000+
-
Capability at scale
A 3,000-person global capability program
Learning Technologies Gold, Best Blended Learning
- Completion rate
- 98%
-
Internal communications
An organization-wide digital awareness program
Over 75% of the organization actively engaged
- Employees reached
- 120,000
What we do
Built around our clients’ needs.
We work across R&D, medical, clinical, diagnostics, commercial, operations, finance and corporate affairs — shaping each engagement around the audience, strategic objectives and outcomes required.
-
Medical Affairs · R&D & Clinical
Scientific Meetings & Advisory Boards
We plan, manage and deliver advisory boards, investigator meetings, steering committees and congress activity from delegate management and supplier coordination through facilitation and follow-up.
Explore about Scientific Meetings & Advisory Boards -
Medical Affairs · Commercial & Launch
Medical Education & HCP Engagement
Accredited programs, always-on education hubs, congress symposia and field medical capability designed around what a clinician’s week actually looks like.
Explore about Medical Education & HCP Engagement -
Commercial & Launch · Comms & HR
Leadership & Executive Events
We plan, manage and deliver global summits, franchise and cycle meetings, kick-offs and town halls from delegate management and supplier coordination through production, facilitation and follow-up.
Explore about Leadership & Executive Events -
Medical Affairs · R&D & Clinical · Comms & HR
Operating Model & AI Adoption
Drive transformation at scale. Medical Affairs and R&D operating model implementation, AI adoption and post-merger integration.
Explore about Operating Model & AI Adoption -
Comms & HR · Medical Affairs
Communications & Engagement
Internal communications that drive real engagement. Multi-media campaigns, culture moments, values work and scientific storytelling delivered at scale.
Explore about Communications & Engagement -
Comms & HR · Commercial & Launch · Medical Affairs
Leadership & Capability
Leadership programs run as repeat cohorts, function academies for medical, commercial and enabling teams, and onboarding that scales across roles, countries and languages.
Explore about Leadership & Capability
Who we work with
How we support different teams
Medical Affairs
Advisory boards, congresses, field medical capability and operating-model support — helping teams stay aligned as the evidence base, therapy area and priorities evolve.
R&D & Clinical Development
Investigator engagement, protocol alignment and study-team collaboration — connecting sites, sponsors and global teams as trials move and requirements change.
Commercial & Launch
Franchise and cycle meetings, launch readiness and brand-team alignment — helping teams make decisions quickly and stay coordinated through the critical months around launch.
Corporate Communications & HR
Internal campaigns, values and culture, leadership programs and operating-model change — helping people across functions understand the shift, align around it and put new ways of working into practice.
How we work
Before, during and beyond the experience.
Before
Question architecture, pre-read, and materials. Attendees are ready to hit the ground running before the experience begins.
During
Facilitation that produces decisions and alignment. Insights are captured as they arise and the output is ready before the experience ends.
Beyond
The environment stays open, the commitments have owners, the capability keeps building and the reporting answers what changed rather than who attended.
Working in a regulated sector
We know what MLR, transparency reporting and a locked-down data environment mean.
Compliance is a design input for us, not a review at the end.
Material review
Content built with MLR in mind from the start — with controlled versions, clear approval states and a transparent record of what participants saw.
HCP engagement and transparency
Participation, consent and transfer-of-value records captured in a form your transparency reporting can use, not reconstructed from a delegate list afterwards.
Data handling and residency
ISO/IEC 27001 certified, GDPR-compliant by design, with access control per audience and defined retention rather than a shared drive.
Accessibility and inclusion
Designed to make participation accessible across different visual needs, bandwidth limitations and language requirements.
Powered by SmartLab
One branded, ISO/IEC 27001 certified environment for engaging participants before, during, and after the event, program, or experience. Supports face-to-face, hybrid or online delivery.
Built-in analytics, with optional SmartLab AI, supercharge reporting to track engagement, participation and ROI providing data that goes beyond vanity metrics.

Branded and bespoke
Immersive fully branded environments that reflect your science and brand.
Compliant by design
Controlled content, version control and audit trails as a design input, not a review at the end.
Connected
Congress, education and engagement in one place rather than four tools that do not speak to each other.
Evidenced
Engagement and outcomes you can report when procurement, compliance or the board asks.
Explore case studies
All life sciences work-
Learning
Phase 3 investigator platform

A centralized hub unifying investigators across four associated respiratory studies, built to absorb a critical protocol change without losing a site.
-
Learning
Medical leadership program

A five-month blended journey for medical associates, built around real business challenges, with a satisfaction rate of nearly 100%.
-
Culture
Digital Awareness Hub

A compelling learning solution to enable a leading pharmaceutical organization to engage its workforce in making the shift to digital
SmartLab helped raise engagement and ensured every participant did the cascade at a 100% completion rate.
Let's talk about what you're planning.
Whether you're preparing an advisory board, a global launch, a leadership event or a capability program, we can help you design and deliver an experience that engages people and creates lasting impact.
Start a conversation